Terms of Service

These Terms of Service ("Terms") are an agreement between you ("User," "you," or "your") and OnePulse ("OnePulse," "we," "us," "our," or "Company"). By downloading, installing, accessing, or using the OnePulse mobile application and website (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

OnePulse reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Service. Your continued use of the Service following any modifications constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to stay informed of any changes.

1. Service Description

OnePulse is a Christian social media platform designed to foster spiritual growth, community connection, and peer support through prayer, Bible study, and faith-based community building. The Service includes:

• Social feed with posts, comments, and reactions
• Prayer request submission and sharing with various privacy controls
• Prayer journal and Bible reading plans
• Bible reader with annotation and bookmarking capabilities
• Direct messaging between users
• Circles (small groups) and Hubs (community groups)
• User profiles with spiritual growth tracking
• Content reporting and community moderation features
• Push notifications for prayer reminders and community updates
• Other features as modified or added by OnePulse from time to time

OnePulse is continually evolving. We may add, remove, or modify features, functionality, and services at our sole discretion.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 13 years of age to use the Service. If you are between 13 and 18 years of age (or the applicable age of majority in your jurisdiction), you represent that you have obtained parental or guardian consent to use the Service and are authorized to enter into these Terms on behalf of your parent or guardian.

If you are a parent or guardian of a child under 18 using the Service, you are responsible for monitoring your child's use of OnePulse and ensuring compliance with these Terms. OnePulse reserves the right to request age verification at any time.

2.2 Account Accuracy

When registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and are solely responsible for all activities that occur under your account. You agree to notify OnePulse immediately of any unauthorized use of your account or any other breach of security.

2.3 Account Responsibility

You are responsible for all actions taken through your account, whether or not authorized by you. OnePulse is not liable for any loss or damage resulting from your failure to maintain account security or for unauthorized account access.

3. User-Generated Content

3.1 Content Ownership

You retain all ownership rights to any content you create, upload, or submit to OnePulse ("User Content"), including posts, comments, prayer requests, journal entries, images, videos, and other materials. OnePulse does not claim ownership of User Content.

3.2 License to OnePulse

By submitting User Content to OnePulse, you grant OnePulse a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, display, modify, and create derivative works of your User Content for the purpose of operating, maintaining, and improving the Service. This license permits OnePulse to:

• Display your User Content to other users within the Service
• Store and back up your User Content
• Use your User Content in aggregate or anonymized form for analytics, research, and service improvement
• Moderate and enforce compliance with these Terms and applicable law
• Share your User Content with other users as you have authorized through privacy settings

3.3 User Content Removal

You may delete User Content from your account at any time through the Service settings. However, deleted content may remain in backup systems for a limited period and may continue to appear in cached form elsewhere on the Service.

4. Prohibited Content and Conduct

You agree not to use the Service to create, upload, submit, or distribute any content or engage in any conduct that:

4.1 Harmful Content

• Contains hate speech, discrimination, or harassment based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, age, or any other protected characteristic
• Promotes, encourages, or glorifies violence, self-harm, or harm to others
• Contains sexually explicit, obscene, or pornographic material
• Exploits, endangers, or harms children
• Promotes illegal drugs or substance abuse
• Contains graphic violence or gore

4.2 Deceptive Content

• Contains false, misleading, or defamatory information
• Impersonates any person, organization, or entity
• Spreads disinformation or misinformation
• Constitutes fraud or scam activity
• Violates others' privacy or spreads personal information without consent
• Contains malware, viruses, or other malicious code

4.3 Spam and Commercial Misuse

• Constitutes spam, unsolicited advertising, or commercial solicitation
• Promotes multi-level marketing, pyramid schemes, or other fraudulent schemes
• Violates anyone's intellectual property rights, including trademarks and copyrights
• Uses automated systems to artificially inflate engagement metrics
• Violates local, state, or federal law

4.4 Platform Misuse

• Attempts to gain unauthorized access to the Service or its systems
• Disrupts the normal operation of the Service
• Interferes with other users' use and enjoyment of the Service
• Creates multiple accounts to circumvent suspensions or bans

5. Content Moderation

5.1 Review and Removal

OnePulse reserves the right, but has no obligation, to monitor, review, edit, and remove any User Content or account activity that, in its sole discretion, violates these Terms or applicable law. We may take action without notice or liability.

5.2 Reporting Violations

Users can report violations of these Terms through the in-app reporting feature. We encourage the community to report harmful content. OnePulse will investigate reported content and take appropriate action in accordance with our Community Guidelines.

5.3 No Obligation to Monitor

While OnePulse maintains community standards, we are not responsible for User Content created by other users. OnePulse does not pre-screen all content and cannot guarantee the removal of all violating content. Users are encouraged to use available tools to block other users, filter content, and protect their experience.

5.4 Emergency Removal

OnePulse may immediately remove content or suspend accounts without notice if the content poses an imminent risk of harm, involves illegal activity, or violates these Terms in severe ways.

6. Account Suspension and Termination

6.1 Violation of Terms

OnePulse may suspend or terminate your account immediately, without notice or liability, if you:

• Violate these Terms or our Community Guidelines
• Engage in harassment, abuse, or threats toward other users
• Create multiple accounts to circumvent restrictions
• Engage in illegal activity
• Violate others' intellectual property or privacy rights
• Pose a safety risk to other users or yourself

6.2 Termination Process

If OnePulse suspends or terminates your account, you may appeal the decision by contacting support@onepulse.community within 30 days. We will review appeals in good faith and respond within 14 business days.

6.3 Right to Terminate Without Cause

OnePulse reserves the right to suspend or terminate your account at any time for any reason or no reason, without liability or notice, except as required by applicable law.

7. Account Deletion

7.1 User-Initiated Deletion

You may delete your account at any time through Settings > Account & Privacy > Delete Account, or by contacting support@onepulse.community. When you delete your account:

• Your authentication credentials and login access are removed immediately
• Your personal profile information (name, email, avatar, bio) is removed immediately
• Your user-generated content (posts, comments, prayer requests, journal entries) is removed within 24 hours
• Your direct messages are removed from your account; recipients may retain copies in their chat history
• Reactions and interactions you made on other users' content will show as "Deleted User"

7.2 Deletion Timeline

Account deletion takes effect immediately. Your personal information and profile are removed right away. User-generated content is removed within 24 hours. Complete removal from all backup and archived systems may take up to 90 days.

7.3 Irreversible Deletion

Account deletion is irreversible. Once deleted, your account cannot be restored, and you will lose access to all associated data.

8. Prayer Requests and Spiritual Content

8.1 Peer Community, Not Professional Services

You understand and acknowledge that:

• OnePulse is a peer-to-peer community platform, not a professional counseling or mental health service
• Other users providing prayer or support are volunteers without professional training, credentials, or licensing
• Prayer and community support are spiritual in nature and not substitutes for professional mental health care, medical treatment, or pastoral counseling

8.2 Crisis Resources

8.3 Not Medical or Legal Advice

Content on OnePulse is for informational and spiritual purposes only. Nothing on the Service constitutes medical, legal, financial, or professional advice. Do not rely on the Service for diagnosis, treatment, or prevention of any condition or disease.

8.4 User Responsibility

You are responsible for evaluating the accuracy and appropriateness of all content you view or share on OnePulse. Seek professional help from qualified healthcare providers, licensed therapists, or other professionals for health, mental health, or legal concerns.

9. Intellectual Property Rights

9.1 OnePulse IP

OnePulse owns and retains all rights, title, and interest in:

• The Service platform, including all software, code, design, layout, and functionality
• Trademarks, logos, brand names, and service marks
• Text, graphics, images, and other materials created by OnePulse
• Databases, data compilations, and collective works
• All improvements, enhancements, and modifications to the Service

All rights not expressly granted to you in these Terms are reserved to OnePulse.

9.2 License to Use the Service

Subject to your compliance with these Terms, OnePulse grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use. You may not:

• Reproduce, modify, or create derivative works
• Distribute, transmit, or publicly display the Service
• Use the Service for commercial purposes without written permission
• Remove any proprietary notices or labels
• Circumvent technical protections or security measures
• Reverse engineer, decompile, or disassemble the Service
• Use automated tools to extract data without authorization

9.3 Feedback

Any feedback, suggestions, or ideas you provide to OnePulse regarding the Service may be used without obligation or compensation to you.

10. Privacy and Data Protection

OnePulse's collection and use of personal data is governed by our Privacy Policy and Cookie Policy, which are incorporated into and made part of these Terms. By using the Service, you consent to the practices described in those policies.

Key privacy commitments include:

• OnePulse does not sell personal data to third parties
• Data is encrypted in transit and at rest
• Users have rights to access, correct, and delete their data
• OnePulse complies with GDPR, CCPA, and other applicable privacy laws
• Prayer requests and journal entries are treated with heightened privacy protection

For complete privacy information, see:

• Privacy Policy: https://onepulse.community/privacy.html
• Cookie Policy: https://onepulse.community/cookie-policy.html

11. Disclaimers

11.1 Service Provided "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. ONEPULSE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

ONEPULSE DOES NOT WARRANT THAT:

• The Service will be uninterrupted, error-free, or secure
• All defects will be corrected
• The Service is free from viruses or malicious code
• User Content is accurate, complete, or reliable
• Users will have specific results from using the Service

11.2 No Professional Services

OnePulse is not a healthcare provider, mental health service, counseling service, or crisis intervention service. Nothing on the Service provides professional diagnosis, treatment, or crisis response. Users should seek qualified professionals for mental health, medical, legal, or spiritual concerns.

11.3 User Content Liability

OnePulse is not responsible for:

• The accuracy, reliability, or appropriateness of User Content
• Harassment, abuse, or harmful conduct by other users
• Loss of data or content
• Unauthorized access to or alteration of User Content
• Any reliance you place on User Content

12. Limitation of Liability

12.1 Exclusion of Consequential Damages

IN NO EVENT SHALL ONEPULSE, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOST PROFITS, LOST REVENUE, OR LOST OPPORTUNITY
• LOSS OF DATA OR CONTENT
• LOSS OF USE, LOSS OF GOODWILL, OR REPUTATIONAL HARM
• BUSINESS INTERRUPTION OR DISRUPTION

EVEN IF ONEPULSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONEPULSE'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO ONEPULSE IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS LESS.

12.3 Exceptions

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such jurisdictions, OnePulse's liability will be limited to the greatest extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless OnePulse, its officers, directors, employees, agents, and licensors from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your violation of these Terms
• Your use of the Service
• Your User Content
• Your violation of any third-party rights
• Your conduct on the Service
• Any illegal or fraudulent activity by you

This indemnification obligation does not apply to claims arising solely from OnePulse's gross negligence or willful misconduct.

14. Third-Party Links and Services

The Service may contain links to third-party websites, applications, and services not operated by OnePulse. OnePulse is not responsible for the content, accuracy, or practices of linked third-party services. Your use of third-party services is governed by their terms of service and privacy policies.

OnePulse does not endorse, warrant, or assume responsibility for third-party content or services.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating formal proceedings, both parties agree to attempt to resolve disputes informally by negotiation. Contact support@onepulse.community with a detailed description of the dispute, and OnePulse will attempt to resolve the matter within 30 days.

15.2 Binding Arbitration

If the dispute cannot be resolved informally, you and OnePulse agree that any claim or dispute arising from these Terms or your use of the Service shall be resolved by binding arbitration rather than in court, except as otherwise provided below.

Arbitration Process:

• Claims will be resolved by a single neutral arbitrator
• Arbitration will be conducted under the American Arbitration Association (AAA) Consumer Arbitration Rules
• Each party bears its own costs; OnePulse will pay the arbitrator's fees and arbitration costs exceeding what you would pay if pursuing the claim in court
• Arbitration will be conducted in English
• The arbitrator's decision is final and binding and may be enforced in any court of competent jurisdiction

15.3 Exceptions to Arbitration

The following are not subject to arbitration:

• Small claims court actions (if permitted by applicable law)
• Claims that cannot lawfully be arbitrated
• Claims arising from intellectual property infringement or unauthorized use of OnePulse IP
• Emergency relief requests for injunctive or equitable relief

15.4 Class Action Waiver

You and OnePulse agree that disputes must be brought on an individual basis. Class actions, class arbitrations, and representative actions are not permitted. You waive the right to participate in any class action or class arbitration against OnePulse.

15.5 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any proceedings not subject to arbitration shall be brought exclusively in the state or federal courts of Delaware.

16. Modifications to the Service

OnePulse may modify, suspend, or discontinue the Service or any part thereof at any time, with or without notice. OnePulse is not liable to you for any modification, suspension, or discontinuance of the Service.

If you do not accept a modification to the Service, your sole remedy is to discontinue use of the Service.

17. Termination of These Terms

These Terms remain in effect while you use the Service. OnePulse may terminate these Terms and your access to the Service at any time, without notice or liability, for any reason.

Sections that by their nature should survive termination shall survive, including but not limited to: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if that is not possible, the provision will be severed. The remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other terms OnePulse may post, constitute the entire agreement between you and OnePulse regarding the Service and supersede all prior agreements, understandings, and negotiations, whether written or oral.

If there is a conflict between these Terms and any other OnePulse terms or policies, these Terms shall control.

20. Waiver

OnePulse's failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. If OnePulse waives a breach in one instance, that does not waive any future breaches.

21. Equitable Relief

You acknowledge that a breach of these Terms may cause irreparable harm for which monetary damages would be an inadequate remedy. OnePulse shall be entitled to seek equitable relief, including injunctive relief and specific performance, without posting bond and without proving actual damages.

22. Accessibility

OnePulse is committed to ensuring the Service is accessible to all users. If you experience accessibility barriers, please contact us at support@onepulse.community so we can assist you.

23. Export Compliance

The Service and related technical data may be subject to US export control laws. You agree not to export or re-export any content, software, or technology to prohibited countries or entities.

24. Contact Information

For questions, concerns, or disputes regarding these Terms or the Service, please contact:

OnePulse
Email: support@onepulse.community
Website: https://onepulse.community
Legal Entity and Mailing Address: Available upon verified legal request by emailing support@onepulse.community with subject "Legal Address Request".

We will respond to inquiries within 14 business days.

25. Additional Disclosures

25.1 App Store Specific Terms

For users accessing OnePulse through the Apple App Store:

• You acknowledge that these Terms are between you and OnePulse, not with Apple
• Apple has no obligation to you regarding the Service
• Apple is not responsible for maintenance, support, or warranty of the Service
• Apple is not liable for any claims related to the Service

For users accessing OnePulse through Google Play:

• You acknowledge that these Terms are between you and OnePulse, not with Google
• Google is not a party to these Terms
• Google is not responsible for the Service or its content

25.2 Children's Privacy

If you are a parent or guardian and believe a child under 13 may be using the Service, contact support@onepulse.community immediately so we can investigate and remove ineligible accounts. Users under 13 are not permitted to use the Service.

25.3 User Accounts and Safety

• Protect your account credentials
• Report suspicious activity immediately
• Do not share your account with others
• Use strong, unique passwords
• Enable available security features

If you do not agree to these Terms, do not use the Service.